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TalentXM

AI Agents

Agents built for one workflow each, and labelled honestly.

Every agent here has been built and tested end to end. Each page shows what it does, what it does not do, and where a person makes the decision.

Request an Agent PilotHow status is assigned

Agent catalogue

Available
Deployed with at least one client and supported as a service.
Pilot
Running with a client on real data under a pilot agreement.
Validated POC
Built and tested end to end against sandbox or demo systems.
Concept
Designed and scoped. Not yet built.
Validated POC

AI Agent

Eligibility Verification

Problem
Staff log in to payer portals one patient at a time.
How it works
Checks insurance eligibility and benefits for upcoming appointments and flags gaps to front-desk staff before the patient arrives.
Industry fit
Healthcare · Revenue cycle
  • Microsoft Copilot Studio
  • Optum eligibility API
  • X12 270/271
View agent
Validated POC

AI Agent

ScheduleXM

Problem
Requests arrive by phone, portal and email.
How it works
An appointment scheduling agent that understands a booking request, finds suitable slots and prepares the booking for confirmation.
Industry fit
Healthcare · Patient access
  • athenahealth
  • Large language model
View agent
Validated POC

AI Agent

RefillXM

Problem
Refill requests arrive in several queues.
How it works
Reads incoming prescription refill requests, gathers the information a clinician needs and queues each request for review.
Industry fit
Healthcare · Clinical operations
  • Large language model
View agent
Validated POC

ML Model + assistant

Machine Health Monitoring

Problem
Telemetry sits in historians and spreadsheets.
How it works
An anomaly detection model watches equipment telemetry. An assistant explains what changed and drafts a maintenance request for a planner to approve.
Industry fit
Manufacturing · Asset operations
  • Anomaly detection
  • Microsoft Copilot Studio
  • CMMS write-back
View agent
Validated POC

Solution Accelerator

Chemical-Document Interpretation

Problem
Engineers read long documents to find a few values.
How it works
Reads chemical and technical documents, extracts the fields engineering and quality teams need and shows the source for every value.
Industry fit
Manufacturing · Quality & engineering
  • Document AI
View agent
Validated POC

AI Agent

AP Vendor Email Assistant

Problem
AP staff read every vendor email.
How it works
Reads vendor emails about invoices and payments, looks up the status in finance systems and drafts a reply for an AP specialist to send.
Industry fit
Cross-industry · Accounts payable
  • Workato
  • SAP S/4HANA
  • SAP Ariba
  • SAP BTP
View agent

Status

How status is assigned.

Status describes evidence, not ambition. It changes only when the evidence does, and the delivery lead signs off every change.

  • Concept: designed and scoped with a client or internally. Nothing built yet.
  • Validated POC: built end to end and tested against real APIs, sandboxes or demo connectors.
  • Pilot: running with a client on real data under a pilot agreement.
  • Available: deployed with at least one client and supported as a service.
  • Every agent lists at least two things it does not do and at least one human decision point.

Request an Agent Pilot

Run an agent on your workflow.

Choose an agent and tell us about the systems involved. We will scope a pilot with clear measures and human decision points.

For example your EHR, ERP, integration platform or Microsoft 365.